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FAQs

Which countries do you guys ship to?
We ship all to all countries for free. 

Is the free shipping really free?
Yes our shipping is absolutely free. All the shipping estimates provided at checkout are based on average shipping times to your country. However we want to let you know that there are multiple factors which may impact delivery times.

Due to this please allow 1-7 days extra patience for the delivery (during busy periods e.g. holidays, customs can take a bit longer). If you have any questions about your order or this process. Feel free to contact us.

How do I track my order?
Once your payment is finalized and your order has been processed, you will receive automatically information about your order.

Hey! I haven’t received my order yet, what shall I do?
Please just contact our main man Joe at support@verretigo.fr. He is more than happy to update you on your order and the estimated delivery date.

Do I have to pay some duties or taxes?
We have some good news! Because we work with very close with our supplier, there is almost a zero chance that your order will have any additional fees added after you have paid for your item and it has been shipped.

Hey my garment has arrived damaged, what now?
Again just contact us at support@verretigo.fr and we will immediately resolve your issues.

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